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3 February 2005
The writer, Renata Saayman begins her letter by noting that after initial apprehension about computer systems, the conveyancing industry has largely embraced the new electronic platform. Software, the Internet, anti-virus software, firewalls, mail servers and ISP's are now part of the vocabulary of an industry which has almost brought a complete turnabout in the manner in which conveyancing firms are managed.
Despite the evident benefits, and her awareness of future prospects, the writer has issues. The most immediate is a feeling that the conveyancer, in being expected to continuously enhance his computer systems, is being taken advantage of by developers of new software.
To solve this problem she poses a number of questions to developers, to wit:
- Why not develop an interface to access the required data from the conveyancer's existing database?
- Why not train "super users" on software in one's firm, who, with an extensive knowledge of conveyancing and software, will be able to troubleshoot problems.
- Address billing issues.
- Reduce the costs of and the amount of messaging.
If these questions are addressed, the writer feels that there is a way for conveyancers to become more productive, and still ensure that developers are paid.
De Rebus
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