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JHB GhostConvey club August 07

20 August 2007

Dear GhostConvey Customer

Welcome once again to the Johannesburg GhostConvey Club! Our aim is to provide you with useful GhostConvey related information on a monthly basis, in addition to some more light-hearted hints, recipes, jokes etc, and not forgetting our regular competitions with some fantastic prizes up for grabs.



Competition time

Club membership is FREE and you can expect to have access to monthly published interesting information such as profiles of people and groups we deal with, including Banks, Mortgage Originators and Estate Agents. As a member of this exclusive user forum, we will also share with you useful tips about our products - just the kind of information you need in order to make your jobs easier.

To join, please email jhbclub@korbitec.com and fill in the detail prompts.

If you know of other GhostConvey users in your firm who may be interested in joining this exciting free venture - feel free to pass the message on to them so they can also join the club

Changing firm? Please also inform us via e-mail - so we can contact you in case you win a prize ;)

July 2007 Competition Winner

Our winner for the June 2007 competition: Congratulations to Leatitia van Niekerk and Elaine Janse van Rensburg from Venter Booysen & Ferreira Attorneys in Vryburg. We will contact you shortly to deliver your prize!!!

August 2007 competition

Did you know that you are able to view your matters in order of date received by selecting the option from the View menu?

For this month's competition: Name another view mode available in the View menu.

Email your answers to jhbclub@korbitec.com. All correct answers will go into our lucky draw and the winner will receive a voucher to the value of R500.00



From the Help Desk

Kurt has been with the Help Desk for more than two years. Starting out in sales, Kurt moved to Korbitec and was originally employed as a Help Desk Tier 1 Operator. Through hard work and dedication Kurt was promoted at the beginning of 2007 to a Help Desk Tier 2 Consultant. His technical abilities have made him a firm favourite amongst our WinDeed clients especially.

The Help Desk has always taken pride in providing outstanding customer service, however with an increase of 42% in call volumes in the last 2 months our service has created some customer frustration and for this we sincerely apologise. NCA queries are starting to settle down, we are addressing all concerns raised and have employed additional staff who are undergoing daily training to assist with the increase in calls.

In closing the help desk would like to say a very big "thank you" for the patience and understanding shown and hope to have service levels up at their normal levels soon.



What's happening at our clients?

If you want to share anything about your firm, please email us at jhbclub@korbitec.com. We will be happy to publish it on the Club.

Jacaranda FM - Corporate blanket challenge
We would like to say a big thank-you to the attorney firms who contributed towards the Winter Warmer project that was launched by Jacaranda FM.
To view the progress of their project, go to http://www.jacarandafm.com/

Housebuilding project - "Habitat for humanity"
The Gauteng Legal Community Housebuild took place for the first time this year. STRB, Spoor & Fisher and Werksmans are the law firms who participated. Together with Habitat for Humanity and the community represented by KAVOSHS (Katlehong South Vosloorus Ext 20 Self Help Housing Scheme) we built three houses in Katlehong. KAVOSHS is an organisation of about 200 unemployed men and women who assist each other in seeking finance and building their own homes.



In partnership with Habitat for Humanity, an international housing organisation operating in more that 100 countires which focuses on eliminating substandard housing and homelessness, KAVOSHS has over the years built homes for thier members. Although only three firms participated in this year's build, other firms have expressed an interest in this initiative. The ultimate goal is to obtain participation from as many stakeholders in the legal community. Where three houses were built this year, we are hoping that many more will be built next year throught he co-operative partnerships between legal firms in Gauteng and local communities.



Soup Tax Day in Johannesburg

"The Mail & Guardian challenged all companies and individuals to hold a Soup Tax Day on the 31 July. The idea was to bring packets of soup to the office. These then would be distributed to schools, soup kitchens and child-headed households."

"Korbitec JHB decided to participate in the event, because we believed we should help people living on the edge of starvation."


In the picture - Judy Welthagen hands the soup pack over to the Mail & Guardian representative.



Price Increase!

Notification was sent out at the end of June regarding the price increase effective from the 1st of August. Please ensure that you edit your statement details to cater for the price increase as contained in Editing the transactional billing support fee in the GhostConvey Accounts.



WinDeed Off-line search facility in latest update

As you know, when you perform a property, person or document search using WinDeed, your search is made directly against the Deeds Office's database. Although this facility is highly reliable, there are occasions when the Deeds Office service is disrupted and searching is not possible. Should you encounter this situation while you are searching, you will be advised that the Deeds Office is not available and offered some alternatives:




Meet the Johannesburg GhostConvey team

Every month you will be able to put a face to a voice you might have spoken to or a name you might have heard of. We will be posting a photo of one Johannesburg GhostConvey team member each month.

It is time to meet one of the GhostConvey Support Consultants, Tanya Botes.

If you don't stand for something you will fall for anything.



Click here to see the staff archives to date.



Recipe of the month - Cremora Fridge Tart

Indgredients 500g Cremora
1 can Condensed Milk
1 can Water
250ml Lemon Juice
1 packet Tennis biscuits.

Method
Line dish with Tennis biscuits.
Mix together - Cremora, Condensed milk, water and Lemon Juice.
Pour over Tennis biscuits.

You can pour Jelly over the mixture for a variation.



Submarine race - a must see!



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